Terms of Service

1. Welcome to NextSDR

NextSDR is a college SDR marketplace that connects ambitious college students with companies looking to scale their outbound sales pipeline. We pair students with AI-powered LinkedIn outreach tools to book qualified meetings. By using our services, you agree to these Terms.

2. How Our Platform Works

For College SDRs:

• Connect your LinkedIn profile to access outreach campaigns
• Use our AI-powered tools to send personalized outreach at scale
• Book meetings for client companies and earn income
• Build real sales experience while still in school

For Clients:

• Submit your outreach requirements and target personas
• Get matched with college SDRs from top schools
• Receive booked meetings from real LinkedIn profiles
• Scale your pipeline without hiring full-time SDRs

3. LinkedIn Usage & Automation

Our platform integrates with LinkedIn to facilitate outreach on your behalf. By using NextSDR, you authorize us to send connection requests and messages from your LinkedIn account within the parameters you approve. We operate within LinkedIn's usage guidelines and implement rate limits to protect your account. You retain full ownership and control of your LinkedIn account at all times.

4. Your Account

You need an account to use NextSDR. Keep your login credentials secure—you're responsible for activity under your account. Provide accurate information in your profile. Don't share accounts or misrepresent your identity or qualifications.

5. College SDR Responsibilities

College SDRs must be currently enrolled at a US college or university. Maintain a professional LinkedIn presence. Follow client messaging guidelines and brand voice. Respond promptly to campaign assignments. We may remove SDRs who misrepresent qualifications or behave unprofessionally.

6. Client Responsibilities

Clients must provide accurate campaign requirements and target personas. Treat college SDRs professionally and provide clear messaging guidelines. Honor the terms of any agreements made through the platform. Do not circumvent the platform to avoid applicable fees.

7. Fees & Payments

Our fee structure may include per-SDR fees, per-meeting fees, or subscription charges. Current pricing will be communicated before any charges apply. Fees are non-refundable unless otherwise specified. We reserve the right to modify pricing with reasonable notice. Payment terms will be outlined in separate agreements as applicable.

8. 7-Day Money-Back Guarantee

NextSDR offers a 7-day money-back guarantee for new client engagements, subject to the following strict conditions:

• Eligibility: The guarantee applies only to the first 7 calendar days from the campaign's official start date as documented by NextSDR.
• Request Deadline: Refund requests must be submitted in writing to team@joinnextsdr.com within the 7-day period. Requests received after this window are not eligible.
• Documentation Required: Clients must provide specific, documented reasons for dissatisfaction, including evidence of performance issues or unmet requirements.
• Good Faith Requirement: The guarantee is void if the client fails to provide reasonable campaign guidelines, clear target personas, or adequate messaging direction.
• No Partial Refunds: Refunds are processed as full refunds for amounts paid during the guarantee period only. Fees for work performed after the 7-day period are non-refundable.
• One-Time Use: The money-back guarantee may be used once per client account. Repeated use of the guarantee to avoid payment obligations may result in account termination.
• Rematch Option: As an alternative to a refund, clients may request a replacement SDR at no additional cost. Accepting a rematch waives the right to a refund for that engagement.
• Processing Time: Approved refunds will be processed within 14 business days of approval.

NextSDR reserves the right to deny refund requests that appear fraudulent, abusive, or made in bad faith. This guarantee does not apply to disputes arising from scope changes, campaign cancellations initiated by the client, or issues unrelated to SDR performance.

9. Prohibited Conduct

Don't use NextSDR for illegal purposes. Don't send spam or misleading outreach. Don't attempt to hack, scrape, or interfere with our systems. Don't harass prospects or other users. Don't misrepresent your identity or qualifications. Don't share confidential information obtained through the platform. We may terminate accounts that violate these rules.

10. Intellectual Property

The NextSDR platform, automation tools, and related technology belong to us. Your profile content and outreach data remain yours, but you grant us license to use them for platform operations and campaign optimization. Don't copy or reverse-engineer our technology.

11. Privacy

We collect and process data as described in our Privacy Policy. By using NextSDR, you consent to our data practices. SDR profiles and performance metrics may be shared with clients as part of the campaign process.

12. Disclaimers

NextSDR is provided "as is" without warranties. We don't guarantee specific meeting volumes, response rates, or sales outcomes. We're a marketplace platform—final campaign results depend on many factors including targeting, messaging, and market conditions. We're not responsible for disputes arising from client-SDR relationships.

13. Limitation of Liability

Our liability is limited to amounts you've paid us in the past 12 months. We're not liable for indirect, incidental, or consequential damages including lost revenue, failed campaigns, or business interruption. This is standard legal protection—we're a startup doing our best.

14. Indemnification

You agree to indemnify NextSDR against claims arising from your use of the platform, your content, or your violation of these terms. If you misrepresent qualifications or engage in illegal activity and we face consequences, that's on you.

15. Changes to Terms

We may update these Terms as our platform evolves. Material changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance. Check back periodically.

16. Termination

You can stop using NextSDR anytime. We may suspend or terminate accounts that violate these Terms. Upon termination, your right to use the platform ends, but certain provisions survive (liability, indemnification, etc.).

17. Governing Law

These Terms are governed by Delaware law. Disputes will be resolved in Delaware courts. But seriously, email us first—we're reasonable and lawsuits are expensive for everyone.

18. Contact Us

Questions about these Terms? Contact us:

team@joinnextsdr.com